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FAQ

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1)  How can we help you? 

2)  What is Virtualization?

3)  What is Cloud Computing? 

4)  What is Remote Access?

5)  What is Full Outsourcing?

6)  How do we guarantee the security of your data?

7)  How does OGICloud® work?

8)  Which are the competitive advantages of OGICloud®?

9)  What technology has been used to develop OGICloud®?

10) What is the difference between OGICloud® and other products on the market?

11) What does Green IT have to do with it?

12) How does the newsletter work?


 

1) How can we help you?

By adopting the fastERA® services, your company will benefit from innovative solutions able to improve the quality of work and to optimize the activities management. Our team of experts provides services easy to use and completely customizable, which are the answer to your needs. The fastERA® solutions are designed to be environmentally sustainable and promote a respectful relationship between technology and nature.

In particular, we offer solutions in the areas of Cloud Computing, Virtualization, Remote Access and Full Outsourcing.

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2) What is Virtualization?

Virtualization is the creation of the virtual version of a resource usually delivered physically (Hardware or Software). It allows many operating systems and applications to run simultaneously on a single machine, in order to permit the optimal utilization of the Hardware. The Virtualization allows the optimization of resources and permit to fit your specific needs.

A virtual resource consumes less energy, can’t fail, can be easily expanded, is always available and secure.

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3) What is Cloud Computing?

The Cloud Computing defines a set of technologies that allow the use of Software and Hardware remotely-distributed. The Cloud computing uses the Internet as a "Cloud" that contains updated and always available services and allows the user to access from anywhere.

fastERA® offers solutions in every category of Cloud Computing:

• IaaS (Infrastructure as a Service): Entire infrastructures are remotely available. The IaaS defines the delivery in remote of Hardware and Software resources. The resources are part of a virtual dedicated infrastructure that is characterized by dynamic scalability and by costs appropriate to the needs of the Customer and that is always monitored and available.

• PaaS (Platform as a Service): Delivery in remote of the application platform, then of complex solutions, available anywhere, composed of many services and of the tools for their control.

• SaaS (Software as a Service): Functions and programs are deployed over the Internet and are available in remote, through Web based tools. The model "on demand" allows you to avoid the costs of infrastructure and the management costs.

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4) What is Remote Access?

The Remote Access allows to work with a Computer that is not physically available. The connection between two machines over the Internet permits to access and work on a machine when you are operating with the other one. The Secure remote access opens the door to the telework and allows to operate with flexibility and dynamism.

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5) What is Full Outsourcing?

The Full Outsourcing is the entire management of a company's information environment by another company. fastERA® provides the complete management of your information system and guarantees its constant functionality. By entrusting this management to fastERA®, your company can focus on the business and increase the flexibility of its activities, in order to optimize your work.

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6) How do we guarantee the security of your data?

The storage of your data on our servers is guaranteed in terms of security and availability. The data are saved in Data Centers that are protected, air conditioned, ventilated and always power-supplied. In addition, to ensure the protection of applications and data, we guarantee the geographic Disaster Recovery, also assuring that no unauthorized user can access your files.

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7) How does OGICloud® work?

OGICloud® is the fastERA® main solution, it exploits the latest technologies to offer a simple to use and useful service. OGICloud® is a platform for the Cloud Computing that enables the personalized management and the optimization of your activities.

Using the Internet as a "cloud" that contains the services and makes their location undifferentiated relative to the user's location, is an increasingly used solution for the IT infrastructure management.

OGICloud® is a platform for final users and resellers, that works with the "prepaid credits" model. The following areas are available:

The "prepaid credits" model and the exploitation of remotely distributed resources allow to consume only the resources that you need and only when they are actually used.

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8) Which are the competitive advantages of OGICloud®?

OGICloud® is conceived to be a support in daily work and to enable the optimal management of your business. The platform presents several areas and can be fully customized.

Its use is simple and intuitive and doesn't require assistance on your part, in order to let you focus on work and business. The prepaid model also allows to exploit and consume only the resources that you need and only when they are actually used, the service is then characterized by high level of flexibility and reliability. This solution allows for example the rapid implementation on the platform of new services and functionalities.

OGICloud® is part of the businnes philosophy of fastERA®. We are committed in promoting sustainable innovation: the exploitation of resources in remote optimizes the energy consumption and eliminates waste.

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9) What technology has been useed to develop OGICloud®?

We use the latest and safest technologies to guarantee to you a reliable and quality service. For the server-side development fastERA® uses Microsoft .Net Framework 4, and for the Client-side development Real Software.

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10) What is the difference between OGICloud® and other products on the market?

The OGICloud® platform provides many competitive advantages over other products on the market.

The "prepaid credits" model allows you to use only the credits that are related to the actually exploited resources, giving you the opportunity to rationalize the costs of the service.

OGICloud® includes all the licenses for the virtual servers: the licences for the operating system Windows 2008 R2 SP1 64-bit [Cal and Rdcal], the licence for the anti-virus Software (Forefront Endpoint Protection 2010) and for Microsoft® Office 2010 wirh Word, Excel, PowerPoint and Outlook (for all users).

The system is conceived to be customizable and easily reconfigurable, the consumption is therefore adapted to your specific needs.

OGICloud® is characterized by complete flexibility: all the resources can be increased or decreased (only the hard disk resource can only be increased).

All the OGICloud® control interfaces work and can be managed with any Browser, they also run on the iPad.

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11) What does Green IT have to do with it?

The Green IT is the fastERA® business philosophy. We are committed to offer solutions that promote intelligent innovation, attentive to the health of the planet. Every fastERA® solution integrates this business phylosophy and contributes to the environment respect. We believe that to look forward with optimism, the technological innovation must be environmentally sustainable. Cloud Computing and Virtualization respect these values: the use of remote resources enables the optimization of energy consumption.

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12) How does the newsletter work?

To receive our monthly newsletter, just subscribe to the service by entering your e-mail adress and personal data in the form in the right toolbar of the site. If you wish to unsubscribe from the service, simply click on Unsubscribe and follow the procedure.

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