This page shows the Terms and Conditions governing the relations between fastERA® and its Customers. You can read and download the full version of these Terms and Conditions by clicking the link at the bottom of the page.
1) Area of applicability
The following conditions, together with those contained in the purchase agreement, regulate the business relationship between fastERA® and the Customer.
2) Data controller
fastERA® is the only "owner" of the personal data and information entered in our system and is authorized to their treatment.
3) Personal data
4) Use of the site
The reproduction, duplication, modification, distribution, sale, transmission, deletion, addition, display, or the use of the website and its contents for commercial purposes is prohibited.
5) Sale conditions
The reception of any order is confirmed by a fastERA® e-mail, sent to the Customer e-mail address. The Customer is committed to check their accuracy and to communicate eventual corrections immediately.
In case of missing acceptance of the order, fastERA® guarantees an immediate reply to the Customer.
This site and all its contents, such as text, graphics, logos, button icons, images, etc. are the property of fastERA® or third parties which provides services to us. They are protected by italian, swiss and international copyright laws.
The site may contain links to external webpages of third persons, for which contents fastERA® is not responsible.
7) Exclusion clause
fastERA® is not responsible for any information that you can access via this website or the newsletters. Exceptions are only those whose the fastERA® provenance is overt or which are marked with a corresponding annotation.
fastERA® can not guarantee that this information is complete or current.
8) Invoicing and payment conditions
fastERA® sends the invoices related to the purchases on this site to the e-mail address that the Customer entered in our system at the time of the registration.
If the Customer doesn’t pay with a credit card, he’s committed to pay the invoices within thirty (30) days after the date of the invoice.
9) Warranties and responsibilities of fastERA®
fastERA® is committed in respecting these Terms and Conditions and in guaranteeing an uptime of 99.5% (averaged over a 12 month period), unless serious events non attributable to fastERA®.
In no event shall fastERA® be liable for any damages of any kind or nature, including, without limitation, direct, indirect, special, consequential or incidental damages.
fastERA® is not responsible for any third party seeing or obtaining content.
10) Warranties and responsibilities of the User/Customer
With the registration the User/Customer confirms to be at least 18 years old and he ensures that his personal data are correct and that he accepts these Terms and Conditions. The user acknowledges that he's responsible for any use of the Site by himself and those who log on using his personal information.
The User/Customer is required to maintain the strictest confidentiality regarding all contract data, in particular the "username", the access code and other keywords.
The User/Customer can use the OGICloud® services and the other fastERA® services exclusively within the swiss, italian and international laws and regulations in force.
The User/Customer agrees to prevent and, in case, to inform fastERA® in regard to any violation of the system security, the network, and the privacy and/or regarding the introduction of computer viruses.
The User/Customer must promptly notify to fastERA® any defects, disturbance or interruption of service, malfunction of hardware or software of which it becomes aware.
fastERA® is authorized to cancel the contract in the following cases:
- Non payment by the Customer.
- Non compliance with the contract.
- Non use of the service for more than 2 months after the exhaustion of the credits.
- Potential criminal action by the Customer.
- Abuse or misuse of the services by the Customer or by its staff.
12) Right of withdrawal – Cooling off period
The Customer has the right to recede from the contract and withdraw from the purchase within 10 working days, to be counted from the date of order (“Cooling Off Period”); but only when provided by the law of the country of the Customer who makes the order.
In case of a price reduction, the new price will come into force in accordance with the fastERA® decisions. Any price increase will be notified to the Customer in writing (letter or e-mail) with two months notice. An increase in the price list gives the Customer the extraordinary right of termination (with 2 months notice).
14) Modifications of these Terms and Conditions
These Terms and Conditions can change at any time without notice. It is User/Customer's responsibility to check these Terms and Conditions regularly in case there are any changes.
Current version: June 2011.